Mtn
Not Haapy

Telecommunications

I went to upgrade my cellphone at Promenade Mall MTN Select on the 20 April 2013. There was S3 which i was interested on and it was going for R329/m according to the brochure. I enquired about it and was told that that price was for open line/bill something like that. Then the lady who was assisting told that if I want it on top 200 its going to beR339 which was R10 extra. I told her that I was fine with that and she processed everything and I got the phone. Few months down the line I noticed that they were debiting R379 which surprised. Also to my surprise she didn't write on that invoice or green form they fill to say i will pay this amount for 24 months. Whenever i will do an upgrade they will write on that form the amount I am going to pay e.g. @R129 x 24. But the one I received this time was blank.

So with all this I feel I have been cheated or to into taking this phone.


Company: Mtn
Country: South Africa
City: Promenade/Mitchells Plain
  <     >  

RELATED COMPLAINTS

Vodacom
Verry poor training of staff

Vodacom
Vodacom is ripping people off

Mtn
Upgrade not what i requested

Autopage
Misguided

Vodacom
UPGRADE A BIG JOKE!!!

Autopage
Being charged R 4942.78 for a cellphone upgrade

Vodacom
Poor Service

Vodacom
Why is it SO hard to get an upgrade!?

Cell C
UPGARDE- CELL C NO HELP

Mtn
Staff need to be trained