Telkom
Bad Service

Telecommunications

I have had problems with my internet connection since 1 Jan 2013, I have since logged 2 faults with Telkom as I am paying for a 4MB line but its only connecting at 0.6-0.8MB. Every time I log a fault with their online tool or via their call centre they either check to see the line connect irrespective of how fast its connecting and then close the call, or they promise to call back which never happens.
Fault Logged 1 Jan Ref # 182CWK010113
Fault Logged 16 Jan Ref # 697CWK160113


Company: Telkom
Country: South Africa
City: Brackenfell
  <     >  

RELATED COMPLAINTS

Telkom
Logged faults 'closed' but fault not fixed

Telkom
Problems with fault logging and poor service

Telkom
TELKOM AND THE HIGH PING

Telkom
Telkom STILL haven't fixed line

Telkom
Telkom doesnt want to fix my line

Telkom
Failure to repair a known fault

Telkom
Inept techincal assistance on fault

Telkom
Line Technicians vs Telkom Internet Technicians

Telkom
No service after fault logging

Telkom
All i wanted was an internet line