Vodacom
Phone STILL disconencts from network

Refer previous reports:
1. 31 Jan 2013, 07h06 " LTE/4G removes phone from network"
2. 13 Sept 2013, 14h10 "On-going disconection from Vodacom network"

Vodacom's "Dino", left 3 messages on my phone asking if the 4G issue was resolved. He did not leave a return contact number so I could not contact him. The reason my phone was off when he phoned was because of the problem I am having with the phone, i.e. Vodacom disconnects my phone from the network without me knowing - so I donyt know my phone is "off".

The problem is still not resolved and Vodacom is not trying to resolve it. I again request somebody senior to contact me to resolve this. Vodacom has my details: cell, email and land line so mavbe they could try sorting this out finally.

After being a client for about 12 years, this service is pathetic.

Hopefully this time Vodacom will try contact me properly (use the land line as the cell doesn't work - hence the report).

Company: Vodacom
Country: South Africa
City: Johannesburg

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