Telkom
Cancellation of account for line never installed

Has taken 4 months and hours on the phone between departments at Telkom to get a line that was never installed, but where the account was opened and billed, finally "cancelled" and the charges reversed.

However, the reversal has left a R14.99 outstanding balance. I have no doubt that the 45 minute call to start the process to reverse this, will cost me more in phone bills/wasted time/frustration than the actual balance.

Company: Telkom
Country: South Africa
City: Gauteng

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