Virgin Mobile South Africa
Billed 3 months after I cancelled my contract

Telecommunications

I cancelled my Virgin Mobile account in July, I paid them R2717 on the 9th July to get out, now I get a bill for R851
I tried calling the call centre, what a mess, 30 minutes on the phone, three operators later and they are still transferring me, a very frustration experience.
Virgin Mobile you are in a mess and in need of strong leadership.
I have had to give up using your call centre, can someone explain this ongoing bill.


Company: Virgin Mobile South Africa
Country: South Africa
City: Cape Town
  <     >  

RELATED COMPLAINTS

Virgin Mobile South Africa
Virgin Mobile steals from customers!

Virgin Mobile South Africa
Contract is still not cancelled

Virgin Mobile South Africa
Cancellation of Contract not upheld

Virgin Mobile South Africa
Handed over for a cancelled contract

Virgin Mobile South Africa
Cant stop the bill

Virgin Mobile South Africa
AG NEE REGTIG

Virgin Mobile South Africa
Keeping on debiting for a cancelled mobile contrac

Virgin Mobile South Africa
CANCEL CONTRACT

Virgin Mobile South Africa
Be Very Wary of Virgin Mobile's Billing Practices

Virgin Mobile South Africa
Virgin Bills me twice AGAIN