Telkom
Wrong booking date

I recently moved to a new house and applied with Telkom to get a new line, the 'technicians' sent me an sms to confirm the date (23/09/13) of installation and I made arrangements at work to stay home for the day.

As most of the day went on, Telkom didn't arrive so I decided to follow up with them and when calling Telkom to confirm, they said they are not coming anymore and will make a new appointment to come out!

I am furious because I don't have leave to waste to stay home and wait all day for people to come out. Telkom couldn't even confirm a time, so that means I have to wait all day on them, to come out whenever and at whatever time. And no one bothered to call me to say they are no longer coming out.

Company: Telkom
Country: South Africa
City: Cape Town

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