Mtn
Unused prepaid airtime for MTN's coffers

Telecommunications

I am a prepaid user (pensioner) and MTN has the audacity to "wipe out" an unused airtime balance. Nowhere on a prepaid voucher does it state that the airtime must be used up within a certain amount of days and MTN does not have the decency to warn the cellphone user that "time" is running out. I regard this as as the airtime purchased was the user's hard earned money and MTN decides to just keep the unused balance. No wonder they can afford to put huge adverts in papers - its our money they are using.


Company: Mtn
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Cell C
Bundles Expiring

Vodacom
AIRTIME NOT RECEIVED

Autopage
Top up contract balance carry over to prepaid

Mtn
MTN forcing me to remain in contract

Telkom
Shocking handling of Complaint

Cell C
Airtime and Data Bundles

Mtn
MTN from customers

Mtn
Lose my Top Up Balance when transferred to Prepaid

Virgin Mobile South Africa
Virgin Mobile, so disappointed

First National Bank
Discounted Vodacom Airtime