Mweb
Have to pay after AUP throttling

So you guys have combed me under your same old AUP throttling and my internet is unusable!

I will give you your way and move to another ISP but how do you expect me to pay a calendar month notice for something I do not receive - service!!

It is simple:
You don't want me as a customer (after 4 or more years), I dont want you as my ISP anymore - feeling is mutual!
So please do away with my calendar months notice and release my line back to Telkom so we can part.

PS: please differ from your usual response so other users can see what your efforts actually are:

"Hello Customer,

Thank you for taking the time to raise your concerns.

As per your discussion with our Customer care representative, this matter has now been addressed.

Please do not hesitate to contact us should you require any further assistance.

Kind regards
MWEB Client Services"

Company: Mweb
Country: South Africa
City: Johannesburg

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