Virgin Mobile South Africa
INCORRECT BILLING AND OVERCHARGE STILL NOT FIXED

I received an e-mail with attached virgin mobile account. The billing amount was incorrect and Tshego phoned me and I was advised that it is too late to rectify the debit order amount although she admitted that the amount was incorrect. She promised to send me an e-mail stating credit note details. I have followed up with 3 e-mails. No response from her as yet. next debit order date is 25/09. Can they please advise accordingly. thanks

Company: Virgin Mobile South Africa
Country: South Africa
City: HEAD OFFICE

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