Virgin Mobile South Africa
Reported to ITC for an account that was cancelled

The contract in question was initiated on 19/11/2007 and renewed for a further 24 Months. According to my calculations 48 Months would have ended on 19/11/2011. At the beginning of October 2011 I gave my more than 30 day notice that I will be terminating the contract on the said date to which I was informed that I will only be able to do this at the end of December 2011. I tried reasoning as to what exactly 24 months mean but alas it was like talking to a brick wall and I was not going to cause myself a heart attack over such a little issue.
The last debit order according to my calculations was the December payment that was deducted on 01/12/2011. To my surprise another went off on December 23rd for the month of January. I contacted the call centre (ref: 45436031) and was told that the last debit order will only be on 01/02/2012. Once again I gave in to this explanation and indeed, on the 1st of February the debit order was deducted. The phone was disconnected in January. On 31/03/2012 you tried to pull a fast one on me by debiting my account once again, sneaky-sneaky. Today I was informed that I have been placed on the credit bureau as I still seem to owe you some monies.

Company: Virgin Mobile South Africa
Country: South Africa
City: Pretoria

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