Virgin Mobile South Africa
Poor Service - Call waiting time of 10 minutes

Telecommunications

I called Virgin Mobile Call centre using 123 for customers. I waited 10 minutes for my call to be picked up.
I had actually called earlier in the day twice and I hung up due to call waiting.

Furthermore, everytime friends and family try to call me they say they hear a voice say my number does not exist.
In fact they have to call a number of times before they can get through to me.

When my contract comes to an end in december, I will run for my life. Virgin Mobile is the worst service provider in SA.


Company: Virgin Mobile South Africa
Country: South Africa
City: Contact Centre
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