Vodacom
Vodacom and the CPA

The CPA allows for a consumer to cancel a contract during its term. the Supplier is allowed to charge a reasonable cancellation fee.

what is a reasonable cancellation fee? surely the 75% fee charged by Vodacom is not reasonable?!

the consumer is thus liable for 75% of a contract that he cancels hence not deriving any benefit from.

paying for the handset is completely acceptable. but 75% of the talk, connection, data is surely not.

paying for something that you do not use.

Company: Vodacom
Country: South Africa
City: Online

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