Mtn
Still no feedback

MTN acknowledged receipt of my report two weeks ago. However, up till now, have had no further feedback in connection with my phone. Phone has been booked in since 29/11/2012 - nearly 2 months now. Amazingly, received a call today from some MTN call centre wanting to know if I am happy with my contract?? Really puzzling... the lack of communication, lack of responding to a query / complaint and creating a solution, ignoring a client who has been with them for many years and has a number of lines with them... surely, this is not acceptable in our economic times?

Company: Mtn
Country: South Africa
City: Garden Route Mall, George

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