Cell C
Still no change in billing email address
- 11-01-2013
- 5
For over a year now I have been trying to get my Cell-C bill emailed to my address. Telephone calls, 3 times on this site, email requests, but still my bill gets sent to another address and has to be forwarded to me. I have been dealing with Nelly and she has insisted that the details are correct, but despite my request for someone with a better understanding of the problem to be assigned, no progress has been made. My resent email to Nelly and the escalating centre on the 8th August has been ignored completely.
Company: Cell C
Country: South Africa
City: Customer services