Cell C
Even so called Team Leaders doesn't respond

I have now been sent up and down every possible avenue by the Cell C customer care staff. I never had so much problems since a upgrade on a contract. Last week after various queries I was transferred to a TEAM LEADER after I said I will close my account and go to another ISP, The lady sounded concerned about my request and said she will make sure we get a solution for my problem. She made arrangement to phone me later to get the SIM number for further investigation and get the R1540 refunded to my account. I never received a call, so I decided to mail the address provided, I also never received the refund as stated.. No response from the mail or the Cell number on the mail I have received. I phoned today the Cell C office and got transferred, but never spoke to Busisiwe Sihlali as requested. The phone just got cutoff. Was that accidental?

Cell C you are rotten from the core, from junior staff to management. Please get you act together. I am seriously growing tired of all the mails and calls I need to make at my cost. Email signature below as per mail from Busisiwe Sihlali

Busisiwe Sihlali
Post Paid Team Leader
No 4 The Terrace Westway Office Park Westville
Durban
(084) 336-7793

Company: Cell C
Country: South Africa
City: 4 The Terrace Westway Of

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