Virgin Mobile South Africa
Cutting phones while been paid

Hi Peter. I am having endless problems with my contract since January 2013 .I have visited the head office on two occasion's to solve my account and every time I have to give them prove that the money I have paid to them Is showing on their computer as paid but still my lines is being cut off and it is still going on up to now. I have been told by Collin Dupreez that their will be no more problems on the account but still my lines are been cut off once again and a lady from head office informed me that I have to pay my account and that she do not care about what I have to say. I feel that the service that I am paying them for is shocking because nobody knows how their billing system is working. Can you please help my try to help me with this problem..Thank JOHAN

Company: Virgin Mobile South Africa
Country: South Africa
City: Head office

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