Virgin Mobile South Africa
Bad customer care

Telecommunications

I took 2 phones with virgin mobile and after sometime i lost my job. i told virgin mobile that i am not working and i understand that my account will be in ereas, fortunately for me after 6 months i got a contract for 6 months and i started paying R350 per week to them starting from end of March.

Around May i have recieved a call from their Attorneys saying that i must pay this account in full and i told them that i am paying this account to Virgin Mobile so they must talk to their client about this issue. But as I am telling you they are sending letter of demands via email and I dont want that. If Virgin Mobile wants me to stop paying this account they must tell me.


Company: Virgin Mobile South Africa
Country: South Africa
City: Head Office
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