Vodacom
CONTRACT CANCELLATION

Telecommunications

In May i have requested Vodacom to cancel my contract which was ending and I was sent from pillar to post and with a promise that i will be contacted "Subject: Re: CANCELLATION - 072 702 8118 Ref: 0014Aa8PV1M0S106" nothing was done, and i sent another request with a copy of ID and proof of residence, with Reference S3-TVS16-6AFTR. but they still deducted money from my account.
I am not sure why they just delay cancellations because the email said they will revert to me in 48hrs and they Never did

I would like VODACOM to cancel the contract and refund the deducted amount.


Company: Vodacom
Country: South Africa
City: MIDRAND
  <     >  

RELATED COMPLAINTS

Vodacom
Contact Cancellations non functional!!!

Vodacom
No Service - Contract Cancellation

Vodacom
Contract Cancellation STILL WAITING

Vodacom
Still being billed after cancellation

Vodacom
Contract Cancelletion

Vodacom
Beyond frustrated

Vodacom
Harassment

Vodacom
Vodacom money

Vodacom
Misinformed by vodacom about my contract

Vodacom
Cancellation not in line with CPA