Vodacom
Airtime paid for not receipt

Telecommunications

I had a top up contract which deducted R174. In July Vodacom deducted R224. When I called them they said I registered for other benefits and I did not. Because of that I cancelled the contract because it was the end of the term and change the number to be prepaid. Everything was done but the airtime I paid for on 25 July was not loaded and my BIS was not working and it was included in the amout I paid. I want my airtime wich I paid for to be reloaded.


Company: Vodacom
Country: South Africa
City: South Africa
  <     >  

RELATED COMPLAINTS

Vodacom
AIRTIME NOT RECEIVED

Virgin Mobile South Africa
Of funds from account and airtime

Vodacom
Deleting my number and talking over R900 airtime

Vodacom
Airtime will be lost

Vodacom
Vodacom my Airtime

Vodacom
CHANGING OF SIM CARD FROM CONTRACT TO PRE-PAID

Vodacom
Contract not cancelled

Mtn
Lose airtime when migrating to prepaid

First National Bank
Discounted Vodacom Airtime

Vodacom
Cheating on contract period