Cell C
Incorrect contract

Telecommunications

I upgraded in June 13 at Makro. I requested that I continue with the contract I have been on for 4 years... Makro staff did not inform me that this particular contract was not available!! (I suspect that Cell C did not inform them!!) The contract that I had I paid R139 plus R44 charge for phoneshure, at the end of June an amount of R275.74 was put through AND on the 1/7 phonesure R44 AND AGAIN on the 11/7. I phoned and the account dept told me that the old contract had been discontinued!! and that they will look into the charges. I request that they immediatly send me my account and that my account gets sent to me monthly on my email address... have not received anything from them. I have just seen that R208 went through my bank 31/07/13!!


Company: Cell C
Country: South Africa
City: Accounts- Head office
  <     >  

RELATED COMPLAINTS

Phonesured
Phonesure!!!

Cell C
Continues billing after contract cancellation

The World Of Golf
On my bank account

Cell C
Cell C bad service -DAY27now RE: Bill Dipsute

Cell C
Unfair Handover for a cancelled contract in 2010!

Makro
Cellphone Contract

Cell C
Still being charged for discontinued Data Contract

Cell C
Illed after 4 years!! but dont have a contract!

Cell C
Unfair notice to be blacklisted by Cell C

Cell C
Incorrect Billing Again, poor customer service