Telkom
Unable to cancel my account

We sold our house and on the 1st of April in contacted Telkom to cancel my account. After spending 45minutes holding on at various stages I managed to telephonically cancel (or so I thought) my account. I e-mailed them to confirm the cancellation. Since then I have been receiving statements montly and monthly I email back requesting cancellation. Last month we phoned and was told that it will definately be cancelled. I just received my latest statement reflecting interest charged on the arrears!! I have no idea what to do next. The scary fact is that the new purchasers can very easily plug in a phone and start running up this bill.

Company: Telkom
Country: South Africa
City: Cresta

  <     >