Vodacom
YOU WILL NEVER PROVIDE A GOOD SERVICE NEVER

A FEW MONTHS BACK I HAS=D PROBLEMS WITH MY HANDSET AND GAVE IT IN TO BE FIXED I HAD SOOME ISSUES LOGGED A COMPLAINT THEY GOT BACK TO ME... TODAY I BOOKED MY PHONE IN TO BE REPAIRED, WANITA NAIDOO WAS THE AGENT, ASKED WHAT WAS WRONG WITH THE PHONE - I ASKED FOR A LOAN PHONE AND SHE REPLIED THEY DO NOT HAVE - I ASKED FOR THE MANAGER THIS WOMEN WENT AND NEVER CAME BACK, THERE WERE 2 OTHER AGENTS THAT COMPLETED BOOKINGS WITH 2 CUSTOMERS EASH AND SHE STILL NEVER CAME BACK... I ASKED THE GUY AT THE COLLECTIONS COUNTER AND HE SAYS THE MANAGER WAS BUSY, I WOUNDER WHAT HE WAS SO BUSY DOING THAT HE COULD NOT ATTEND TO A CUSTOMER... THAT WANITA NAIDOO DID NOT EVAN GET BACK TO ME... ITS ONE OF 2 THINGS SHE DOES NOT KNOW HER JOB OR THATS JUST THE SERVICE THEY PROVIDE TO ALL CUSTOMERS THAT SHE DID NOT EVEN CARE... HOW IS IT THAT I WAS THEN GIVEN A LOAN PHONE??? I LATER RECEIVED A TEXT SAYING THE PHONE IS FIXED AND READY FOR PICK UP, IT SO WELL BETTER BE WORKING FINE OR I WILL GO BACK TO THAT USELESS PEOPLE AND GET THEM TO FIX IT AGAIN UNTIL ITS WORKING PERFECT WITH NO ISSUES, IL NOT LET THIS USELESS FARTS GET AWAY WITH THE SERVICE THEY GIVE OUT. THEY SHOULD NOW THEIR WORK

Company: Vodacom
Country: South Africa
City: DURBAN

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