Autopage
Unhappy custome
- 07-05-2013
- 4
So anyways, it was time for an upgrade. Out with the blackberry and a new Sony xperia z. Cancelled the BIS, and lowered the contract because i don't use my personal phone to call that much, more so for chats and emails.
After acouple days I had used around 150mb of data (this being new to me because blackberry had free internet) - Went in specifically to an autopage centre for a data bundle so i didn't get a huge account on top of my old contract. Anyways just bought 300mb untill my new contract kicked in on the 17th (being 30th of June gave me just over 2 weeks). Used some more data and then it turned off.
Anyways i called n the next day, and they told me it had to be activated, and would start working in 24hrs. I have been calling the call centre for 5 days in a row now. They keep telling me it will be activated within 24 hrs. I have lost 5 days, calling (proabably 2 hrs or more calling them to sort this out which ill pay for 50% they say), and my mobile data still isn't working. Apparently they said 24hrs today so i'll have to see what happens tomorrow.
I think they just want to take my money so it will most likely only kick in on the 16th so i Have 1 day to use 300mb.
Company: Autopage
Country: South Africa
City: General