Virgin Mobile South Africa
NEW CONTRACT, STILL NO NEW BENEFITS

I upgraded by contract with virgin mobile, spoke to tshego on 28/05/2013. It was promised that I will get my new contract benefits from the 1st of june, but no benefits. I spoke to thandeka on 20/06/2013 and was promised that new contract benefits will be loaded on the 1st of July 2013, still nothing. What more does I need to do to get virgin to meet their side of the deal. They take their money every month from my account, without fail, but not delivering the promised benefits.

Company: Virgin Mobile South Africa
Country: South Africa
City: Call centre

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