Mtn
Mtn put through false debit orde

My husband has a contract with mtn and his debit order never went through so mtn had their attorneys sort this out, the attorneys ask My husband if they could activate the debit order and to do that my husband had to verify his bank account details, he then read it of his diary and the consultant said all the details was correct, not knowing my husband accidentally gave his colleagues account number which the consultant agreed on the details was correct as they had it.they managed to put through the debit order at fnb bank (who i also think is guilty) with an account number that does not match the account details.his colleague then saw the deduction of his account and queried it and they replied its a debit order my husband arranged if the account.not mentioning the embarrassment this was for us to explain to the colleague is it also saying you want to verify account details, confirming the details is correct when accidentally it was wrong, taking the wrong details and putting through debit orders where the account number does not match the rest of the account details. I am extremely upset!!!

Company: Mtn
Country: South Africa
City: Legal department

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