8ta / Telkom Mobile
CONTRACT CANCELLED - 15 May, still unable to use

I enquired what the cancellation fee would be if i cancelled my contract, i received a email stating the contract had now been cancelled and they are unable to see the cancellation figure. i replied by email saying i did not want the contract cancelled i was just enquiring what the fee would be. To date my phone is still off, the debit order came off my account at the end of May and now at the end of June 8ta debited R730 for a cancellation fee. How can a company charge you for a service that you never requested, i want my phone reconnected and my last 2 debit order amounts refunded.

Company: 8ta / Telkom Mobile
Country: South Africa
City: Technical

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