Vodacom
100MB's depleted with no explanation

Yesterday (27/06) I checked my data balance and saw that I had over 100MB's available. I recieved a SMS from Vodacom early hours of this morning saying that my data has been depleted. This is impossible because i dont download videos. Also, I use my WIFI connection at home and any browing and downloading is done via my WiFi. I called the call centre and was told that they cannot see how it was used. I did mention that I cancelled my data bundle yesterday and I'm not sure if the balance was just removed. The consultant said no, it was used up! I find this difficult to believe and would like to know how my data of 110MB was used in a couple of hours when it was connected to WiFi. I normally get an SMS saying that there's 3MB left as a warning but nothing was recieved. I would like some feedback urgently please.

Company: Vodacom
Country: South Africa
City: Call Centre

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