Mtn
I applied top up contract and open contract given

I am reporting very poor service from MTN east gate branch, I applied for new 200 top up contract for S3 unit, on the day of collecting phone, to my surprise they offered me open line. I did not sign contract and staff admit their mistake and promised to change it to top up. Now more than 2 weeks passed, I am following up everyday, visiting MTN office several time, calling on 808, calling to designated manager but no results. Worst service ever seen from any service provider, totally frustrated but trapped..

Company: Mtn
Country: South Africa
City: East gate shopping mall

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