Vodacom
SMS Data Notification

I am supposed to receive SM notifications of my data usage but am not receiving them. I have spoken to 4 agents, one of them (Ryan) spoke to Advanced data support and I have had two calls logged and incorrectly closed (as resolved). Telling me to subscribe to a VAS is not a resolution (Patrick Koma)

I was even asked to prove that they offer the service. (Really "Lucky"?)

Who or how do I make Vodacom understand that they are reneging on their General Terms and Conditions.

Company: Vodacom
Country: South Africa
City: Customer Service

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