Vodacom
Charged for old Bolt-On services

Vodacom,
Here I am again, trying another complaint about your pathetic service, poor communications and the fact that your staff are incompetent.
My latest invoice arrived via MMS and after my last dispute with you I decided to look at it, and surprise surprise, there was a surprise.
I renewed and upgraded this contract in September 2012 and it seems that you failed to cancel my Bolt-Ons for Data, MMS and BES.
So for the 8 months I've been paying for services that I'm not receiving with my new contract.
As I'm typing this I have someone on the line who is playing the go-between of myself and Linda Mkhize who has not bothered to contact me. So, I'm making this very clear for you, I have given Linda 10 minutes to call me. This post will go the same route as my previous one; i.e. hellopeter, twitter, facebook and consumer protection groups.

And if I get told again that the line is cutting out I am going to go insane, since i'm calling from my cellphone... so now you understand how annoyed your clients get with your overpriced network that is sub-standard.

Company: Vodacom
Country: South Africa
City: Data Department

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