Mtn
PHONE IN FOR OVER A MONTH JUST TO REPLACE LCD

Telecommunications

I HAVE BEEN WAITING FOR MY PHONE WHICH WENT IN IN EARLY MAY AFTER I CLAIMED AND WAS GIVEN A TERRIBLE SUBSTITUTE PHONE.
I ALWAYS HAVE TO FOLLOW UP, NOBODY EVER REPLIES, AND IF THEY DO, THEY HAVE NOT DONE THEIR HOMEWORK AND ASK FOR THE SAME INFORMATOIN REQUESTED. E.G-THEY ASKED FOR PROOF OF PAYMENT FOR MY EXCESS, 8 DAYS AGO, AFTER I'D SENT IT 6 DAYS PRIOR.
COMPLETELY UNPROFESSIONAL -BAD ATTITUDE AND UNTRAINED
I'D LIKE TO HAVE MY PHONE BACK TOMORROW PLEASE-WHETHER IT'S FIXED OR NOT
FOR PEACE SAKES IT IS JUST A CRACKED SCREEN! ANNOYING
I HAVE BEEN DEALING WITH THE FOLLOWING UNPROFESSIONAL STAFF FROM THERE:

"Adrian Stellenberg [MTN - Innovation Centre ]", [Email Removed] [Email Removed] [Email Removed] [Email Removed] [Email Removed] "Nathaniel Khumalo [ MTNSP - Innovation Centre ]", "Maphefo Mthombeni [ MTNSP - Constantia Park ]"


Company: Mtn
Country: South Africa
City: Northgate
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