Cell C
CellC ignored my requests

Telecommunications

I got a samsung galaxy S3 in January. Since then I have no data access and cannot send MMS's
I have tried to resolve this on numerous occassions
I requested a copy of all recordings, transcripts and the voice recording for the contract
This has been ignored and not furnished.
At the time I took out the contract the sales person told me the cancellation fee was a pro rata amount of the handset based on the balance of the contract. Yet now Cell C want me to pay out the full balance of the contract. This is in contravention of the Consumer Protection Act.
I am waiting on this information in order to take this to my attorneys. Cell phone companies have to stop bullying consumers. Their promises are empty and their service non existent.


Company: Cell C
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Cell C
Contract

Cell C
Defective Samsung Galaxy S4 Mini issued

Cell C
Empty Promises

Cell C
Promises not kept & contravention of CPA

Cell C
Terms of Contract Changed

Cell C
Contract related info

Cell C
EMPTY PROMISES BY CELL C

Cell C
Still no handset

Virgin Active South Africa
Exorbitant Contract Cancellation Fee

Cell C
Poor Broadband Service Quality