Vodacom
Data bundle not activated

I migrated my account on around 10 May 2013. My request was to move to a TopUp 99 plus an add-on of 2GB of data.

Since this morning I cannot access any data-related services. Eventually I am informed that the 2GB data was never added to my account, meaning the R99 top-up airtime has been eaten away. This is not a mistake on my side and need to be rectified asap. The 2GB data neeeds to be activated, and the R99 refunded as the mistake is on your side, not mine.

Company: Vodacom
Country: South Africa
City: Contracts

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