Mtn
Please contact me

Telecommunications

I am due for my upgrade. Some one contacted me about 3 weeks ago to ask me what I wanted to upgrade to. I can't remember his name. He said he was going to email me details of the new contract I was interested in. I have not received an email or heard from MTN again.

I DO NOT WANT TO GO INTO A SHOP.

I would like to do this over the phone as I was told I could do. I went onto your website to try and order the phone online but the APPLY NOW button does nothing. This after I clicked on the Samsung S4 advert and got taken to the Nokia Lumia page. I called this number 0118089000 but the line just gets dropped.

I would like to upgrade my account. I would like to give you my money. But I can not get hold of you. The customer service at MTN is atrocious. ATROCIOUS! And this is pre-sales!!! Please will some one contact me so that I can upgrade my account.

I don't actually want to complain, but how else can I get hold of you???


Company: Mtn
Country: South Africa
City: Cape Town
  <     >  

RELATED COMPLAINTS

Nashua Mobile
Extremely Unhappy with Service Provide

Vodacom
Problem with upgrading

Vodacom
Upgrade

Vodacom
Offerred Upgrade, but added New Contract

Vodacom
Upgrade turned into second phone contract

Vodacom
UPGRADE PROBLEM

Cell C
Upgrade

Mtn
UPGRADES

Vodacom
Game to the rescue!!

Vodacom
Refusal of contract upgrade!