Cell C
2 Months without a cellphone PART 3

"Hi, its me again!

Phone was collected from me early April for OBF, it was declined due to the accessories not being included, I was told it would be booked in for repairs.

Last week I phoned to find out when I would receive my phone and was told this week.

I phoned this morning to find out when this week I would receive my phone, and I was told that the phone had not yet been booked in for repairs.

Its been a month now.

I want an answer today! When am I getting my phone back? "

- 09:36 Tue 7 May

"This is my complaint from last week, when am I getting my phone back?

Don't tell me Ruth is going to phone me because she is absolutely inept to deal with my query.

If I do not have my phone back this week I will be contacting a lawyer to start legal proceedings against Cell C, I have had to make dozens of calls, multiple complaints on Hellopeter and deal with the incompetence of Cell C staff for the better part of 2 months all to no avail."

- 09:42 Mon 13 May

Right so this is my third complaint, Sipho Sithole has not bothered to call me to tell me what is happening with my phone.

Cell C is possibly the worst service provider in South Africa.

Company: Cell C
Country: South Africa
City: Customer Care, Repairs

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