Mtn
No response on [Email Removed]

I recently did a sim swop to accommodate the transition from a BlackBerry to an iPhone. This transition forced me to take a look at the amount (s) I am being billed per month:
Month
Transaction 21-Apr 21-Mar 21-Feb 21-Jan 21-Dec 21-Nov
Packet Switched Data Calls 148.43 642.36 209.59 34.23 280.67 83.77
(MB Data used) 523 742 601 320 379 256
SMS 500 Monthly Service Fee 100.00 100.00 100.00 100.00 100.00 100.00

1. I have been billed highly unregularly for "Packet Switched Data Calls" e.g.: In Jan 2013 I used approx 320MB of data and have been billed R34.23 for it but in Dec I used 379MB of data which resulted in a bill of R280.67 - inconsistent? What is the rate per MB?
2. Also, why am I being billed for example in Jan 2013 for 320MB of data, when according to your website [URL Removed] 350MB of data is included in the package I am on.
3. Cancel all BlackBerry related charges
4. Cancel the SMS500 Monthly Service
5. Activate a data bundle of 500MB per month
6. Please give me a breakdown of how the above mentioned will influence my account so that I can budget accordingly.

Company: Mtn
Country: South Africa
City: Business

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