Vodacom
Pay in > R700 for unwanted migration revertion

Got called by Vodacom 6 times for migration to Smart M package and finally agreed to check it out.

I was told it will work out cheaper and that I will be able to recharge.
Unfortunately what the lady n the phone said was that i can recharge my account at any time, which I later found out was a lie. And when I went to Vodacom Cape Gate they said I should contact Vodacom again to get it reverted telephonic-ally. Also now to revert back to the top up 315s package I was happy with i need to pay in more than R700!!!

I also just found out my previous airtime and data I had saved up will be lost, what kind of compensation will I get back for this?

Vodacom will revert me back or I WILL cancel my contract after several years.

Hope to hear from Vodacom soon.

Regards,
Shaun Slate

Company: Vodacom
Country: South Africa
City: Eversdal

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