Planet Fitness
Double billed & poor service

The manager doesn't respond to customer conplaints and I called early this morning becos I was double billed for the 2nd time and she still hasn't gotten back to me. And when I spoke to the girl at the front desk, she told me the second bill was for maintanence which I was not informed of and that's is not my problem nor was it stated in my contract. I am furios with this gym because I work hard and pay every month and yet they feel they can jus help themselves.

Company: Planet Fitness
Country: South Africa
City: Claremont

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