Musica
Awsome Service :-P

Shops, Products, Services

I went to Musica at The Reds Mall yesterday and as I wanted to pay I saw two tills, one had a lady working behind it and helping a customer, the other had no one. As I walk by I see another lady (See told me her name was Dora) 5 seconds away from falling asleep leaning on the counter. I then pass her my games to ring up when she tells me that the other lady will assist me. I then ask her if she does not work in the store, to which she responds I do, but that lady will assist you. I then ask for the manager, which she informs me she is, then I tell her I'm from head office and will be laying a complaint, to which she responds that's fine, but that lady will assist you, walks off and the suddenly pretends to check the stock.

So many issues in this story, one is a manager to high up to assist a client, two why should I wait when two tills are available and there is enough staff to run them and three is the whole attitude that's so wrong. Back to Look n Listen for me...


Company: Musica
Country: South Africa
City: The Reds
  <     >  

RELATED COMPLAINTS

Musica
Unfriendlly service

Clicks
Bad staff attitude

Musica
Good Service

Absa
Ad service

Edgars
Bad Service

Mr Price
Bad Service and Staff bad attitude

Musica
Poor customer service and bad attitude

Edgars
They don`t have a manager on duty!

Checkers & Checkers Hypers
Bad attitude by staff

Dion Wired
Very Bad Attitude