Truworths
Damaged item and bad attitude from the Manager

Truworths refused to assist me with a watch that wasn't working. It was a gift bought on 21 October 2023 I took it on 4 Nov. I didn't have a receipt as it was a gift. The manager was extremely rude and refused to assist me. He was rude and I felt embarrassed with his responses to my complaint. I showed him the watch still had the original plastic as it was not used. It is not working and the band is scratched. I asked him to reprint the receipt. He was blunt and arrogant. I left the store in tears. I am very disappointed 😞😞

Company: Truworths
Country: South Africa
Region: KwaZulu-Natal
City: CHATSWORTH
Postal Code: 4093
Address: CHATSWORTH
Phone: 0744892300

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