Game
Supply vs demand: you're doing it wrong

Shops, Products, Services

I buy cigarettes for my wife and myself at Game, it is on my daily route and much cheaper than going to a garage. However, not once have I been able to have a quick transaction as it should be. Every single time someone has to go to fetch cartons from wherever (which usually takes 10 minutes) whereas it should be easily available. I understand there is a potential risk factor but really, try keeping more than 1 carton of popular brands at the kiosk at all times maybe?
Today I went into the Fourways store, lady sitting at the counter cannot distuingish between softpack and box, has only 1 carton of softpacks available. I ask her for another and get a blank look. Proceeds to give me loose packs. I ask for cartons as it is easier to carry, I get "sorry, no stock". Well she must be telepathic or have x-ray vision because she never once left her chair. Take the loose packs out of frustration, mission to the tills carrying 40 of these.
I spend R1800 monthly on cigarettes at your store in addition to other purchases. I dont want a call or a promise of disciplinary action, I just want to be able to buy my stuff in 5 minutes (which is how long it should take) and go home. Surely its possible?


Company: Game
Country: South Africa
City: Fourways
  <     >  

RELATED COMPLAINTS

Game
AGAIN they say after my first complaint

British American Tobacco SA
Kent cigarettes in sealed packs damaged

Game
Falling back into bad habit

British American Tobacco SA
DUNHILL MENTHOL CIGARETTES EITHER FAKE OR BAD STOC

Checkers & Checkers Hypers
Poor Service Deliveries

Game
Disgusting service from game for the numerous time

Pick 'n Pay
Can not assist cause they don't have a barcode?

Jti South Africa
NOT HAPPY WITH LD MENTHOL - PLS HELP

Pick 'n Pay
Refusal to help with lost item

Game
Inconsistent Stock problem