Norman Goodfellows
Short delivery excuse of Incorrect Advertising

Order-2849-Poor Service-Short Delivery-Excuse of incorrect advertising
1. Order 2849 was confirmed and Placed for 330x24 non alcoholic beer as per confirmation below.
E-mail response from the Supplier
According to our records, the following items were ordered:
?? Description Price Qty
?? Erdinger Non Alcoholic 330ml (x24) R864.00
?? National Delivery R69.00
?? Total R933.00 inc VAT
2. My residence is in Limpopo, Lephalale, so the order was arranged for delivery Lephalale, then I was told that they could not deliver in Lephalale.
3. I compromised and arranged for the Order to be delivered at the Bed and Breakfast Rivonia.
4. When received, the Delivery was only 330mlx12 (half of the delivery).
5. I sent an e-mail to Natalie requesting the balance as I was only going to be in JHB for 2 days.
This was the response "quote"
"Hi, Apologies for the late reply, it's just a hectic time of year, apparently the case quantity has been loaded wrong on the website, they only come in a case of 12 same price what you were charged.
Regards
Natalie"
The response I received was completely UNACCEPTABLE

Company: Norman Goodfellows
Country: South Africa
City: JHB

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