Furniture Warehouse
Poor service delivery and lead times
- 10-29-2013
- 2
Hi
I am extremely disappointed by the customer service received at the Kya Sands branch. I ordered a white mariska bed and was told to expect delivery in four weeks from 26 September. This is the fifth week now. Your lead times are very poor and I was never once contacted by the sales person with an update, I had to follow up with the store over 5 times.
This has definitely discouraged me from buying any furniture from your stores again.
Company: Furniture Warehouse
Country: South Africa
City: Kya Sands