Makro
Great service from Makro

This goes back a year or so but I am still impressed with Makro. About 5 years ago I bought a pair of Gardena garden shears which, after a succession of gardeners and rough handling, broke. They gave good service so I went to buy a new pair only to find that Gardena gave a lifetime guarantee on that product. I asked if I could get a new pair free. The receipt/till slip had long since disappeared but they took my card number and searched through all my purchases on their computer and eventually found it which proved I had bought the shears there. A new pair was given to me and I only had to pay the R20 odd that was the difference between the price paid all those years ago and the current price.

Thank you Makro for the excellent service.

Company: Makro
Country: South Africa
City: Pietermaritzburg

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