Sterns
Replacement of diamond ring studs

Shops, Products, Services

Good day.
In May 2012 I bough a diamond wedding ring at Menlyn Mall during the diamond special. My wedding was in Oct 2012 meaning the ring was bought and kept safe until the wedding day. Two weeks after the wedding one diamond stud fall out and I took the ring in at Clearwater Mall for repairs luckily the stud was replaced because the goods guarantee covers repairs for goods under 6 months, so I was not charged any repair fees but just R90 on collection of the ring. I got the ring back on the 13 Dec 2012 and this morning the 17 July just realized that one stud fall out again. It is only 7 months since the ring was repaired and I'm frustrated again. Which makes me start to question the quality of the ring and I'm wondering if will I need to be replacing diamond studs every 6/7 months? I do not enjoy having this ring as it causes me frustration more than anything. I'm so unhappy and it actually hurts because I spent thousands buying that ring, that's what saddens me the most.


Company: Sterns
Country: South Africa
City: Menlyn
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