Rochester Home Decor
Just plain bad service

I HAVE PURCHASED GOODS FROM ROCHESTER BOKS BURG FOR THE FALUE OFF R 22000-00 IN 22 MARCH 2013 AND I PAID DELLIVERY CHARGES AS WELL HALF OF THE STUFF HAS BEEN DELIVERED TO US BUT WE HAD TO WAIT FOR THE REST.THE FIRST DELLIVERY WAS IN THE END OF APRILL I WAS PROMMISED THAT THE REST WILL BE DELLIVERED BY 25 MAY 2013 IT WAS NOT DELIVERED AS PROMISED THEN I WAS PROMISED BY THE 8 JUNE AND IT HAS NOT BEEN DELEVERED AND FROM THERE ON EVERY SECOUND WEEK I'M STILL WAITING.AND WE ARE NOW IN June 30, 2013
I CANCELED THE OUT STANDING ORDER AND WAITING FOR WAREN FROM HEAD OFFICE TO SENT ME THE FORMS SO THAT THEY CAN REFUND ME FOR THE OUT STANDING STUFF AFTER 3 CALLS AND TWO WEEKS I'M STILL WAITING.
IT SEEMS TO ME THAT I WILL HAVE TO GO INTO HEAD OFFICE MY SELF AND GO AND GET MY MONEY OR VISSIT WAREN.
ALL I CAN SAY IS THAT I WILL NEVER IN MY LIFE GO INTO A ROSCHSTER SHOP AGAIN.
THE SERVICE IS BAD THE ATTITUDE FROM HEAD OFFICE IS BAD
I'M COMPLETELY DISGUSTED WITH THIS SHOP.
IF I DO NOT GET ANY RESPONSE FROM THEM I IN THE NEXT WEEK I WILL HAVE TO GO TO THE TV (SPEAK OUT)

Company: Rochester Home Decor
Country: South Africa
City: Boksburg

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