Adt Security
MY DETAILS ARE NOT ON THEIR SYSTEM

THE BROKE INTO MY HOUSE ON THE 1ST OF MARC 2013, THEN ON THE 4TH OF MARCH I CALLED ADT FOR SECURITY. ADT GAVE ME A NAME AND NUMBER OF A SUB CONTRACTOR THAT DOES INSTALLATIONS, I CALLED THE MAN 'JOE' HE CAME WIT HIS CREW AND THEY INSTALLED EVERYTHING AND I PAID THE INSTALLATION FEE OF R2050.00. A WEEK LATER AFTER THE INSTALLATION I DIDN'T HAVE A RADIO THEN I CALLED AND THE RADIO WAS INSTALLED AS WELL. AS I WAS AT WORK I JUST THOUGHT TO MYSELF LET ME CALL ADT AND CHECK IF THEY CAN SEE MY HOUSE, TO MY SURPRISE MY DETAILS WERE NOT ON THEIR SYSTEM, THEY PROMISED TO CHECK AND WILL COME BACK TO ME, THEY NEVER DID. TODAY THE 28TH OF MARCH WHEN I CALL THEM AGAIN MY DETAILS ARE STILL NOT ON THE SYSTEM, AND THEY DON'T HAVE A SPECIFIC PERSON THAT I CAN TALK TO.THEY TRANSFERRED MY CALL TO EVERY ONE AND NO ONE CAN HELP ME SINCE MY NAME IS NOT ON THEIR SYSTEM BUT I SIGNED A CONTRACT ON THE 4TH MARCH 2013. ITS A LONG WEEKEND AND SHOULD ANYTHING HAPPEN TO MY HOUSE I WILL SUE ADT AS I HAVE COPIES OF MY CONTRACT.

Company: Adt Security
Country: South Africa
City: Sasolburg

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