Adt Security
Payment not recognized after using reference provi

My debit order bounced in November 2012 due to change of employment and delay in salary. I called ADT to arrange for EFT payment; bank details were provided and reference number to use. I made the payment as advised. To date I am still receiving calls on outstanding payments even after the proof has been sent several time. A lady with Zikalala surname asked me to email her the proof which I did and I asked to confirm receipt; she didn't. I then called their call center this morning to get another email address to use; I emailed the proof and it bounced back.

I want to terminate contract as well the email address given this morning also bounced back. I called nelspruit office as I initially sent them the payment proof they promised to come back to me and the didn't. What do I do if staff cant help with correct information or give feedback after an inquiry? The payment which is not cleared affect my credit profile. some one must do his/her work

Company: Adt Security
Country: South Africa
City: Head Office

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