Adt Security
Break in at home after a visit from ADT

I had received a call from ADT selling me their security system. I had met with a consultant and he confirmed that the alarm system would be installed within 7 days of payment. Once payment was received on their side, the installation team came through to my house on a Saturday, 10 November 2012. The technician indicated that he did not have enough equipment after perusing the property and stated that he would come back in a week. Bearing mind, when the consultant came through he had made a note of the relevant equipment required. On Monday, 12 November 2013, we had a break and all of our valuables were. Also note, we lived on this property for ever and never had a break in. We have contacted ADT for a year now and to date we have not had any feedback regarding this case. They stated that they were looking into it and yet have failed to get back to us. When we try calling the area manager we never get a hold of him neither does he respond to our calls. This is rather disappointing and disturbing that they offer such pathetic services.

Company: Adt Security
Country: South Africa
City: Chatsworth

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