Adt Security
Cancellation of ADT subscription

In 3 June I reqested cancellation of my ADT contract as from 1 July. The email response was:

'ADT South Africa 3 Jun Thank you for your enquiry, we will be in touch with you within 24hrs (excluding weekends and public holidays).'

No response, and on 16 June I again contacted them telephonically and via email. The response:

Ticket: EC084BD514B9A Re: Re: Your enquiry has been sent to ADT. [Email Removed] 16 Jun (5 days ago) to me plus an assurance that somebody will contact me

- again no feedback at all.

Two days ago, I contacted them again via telephone, and again the lady told me somebody will call me back regarding my query. Nobody did.

Now I am just wondering if they are going to tell me that is too late for debit order cancellation for this month?

Company: Adt Security
Country: South Africa
City: Stellenbosch

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